To ensure our suppliers receive fast and secure payment, it is essential that they follow our guidelines and requirements for invoicing and invoice content. This page is designed to make it as simple as possible for our suppliers to create and send invoices by providing all necessary information.

If an invoice does not meet the requirements outlined below, it cannot be processed. We will contact the supplier to correct the information, and payment will only be made once these corrections are completed.

Invoice Content Requirements

Hafslund adheres to the Norwegian Bookkeeping Regulation. It is particularly important that the invoice includes the following:

Supplier Information:

• Company name, address, country, country code
• Organization number, VAT number
• Contact person (Hafslund's reference at the supplier)
• Bank account number, SWIFT/BIC, type (IBAN, BBAN, BG, PG)

Hafslund Information:

• Correct company name and organization number (see list below)
• Contact person (your reference at Hafslund)

Reference Information (if applicable):

• Contract reference
• Project number

Invoice Information:

The table below provides the invoicing details for the respective companies within the group. The table includes the following information:

• Organization number
• EHF address via Pagero: Same as the organization number
• E-Invoice Peppol ID / ELMA
• E-Invoice operator: Pagero
• Email invoice address
• Postal invoice address

Scroll to the right to see all the information in the table:

Electronic Invoicing

We aim to deliver on time, with the right quality, minimal environmental impact, and the lowest total cost. For this reason, the Hafslund Group requests all suppliers to send invoices electronically as e-invoices, preferably in EHF format.

• We use Pagero and can receive e-invoices via Access Point/PEPPOL or another e-invoice operator.
• Invoices in EHF format should be sent to the following addresses in ELMA (Electronic Recipient Address Register): 0192:<Organization Number>. See the table above for organization numbers and ELMA addresses.
• If your accounting system cannot produce EHF invoices, you can send invoices in PDF format via email. Only one invoice per email is allowed. If attachments are included, the invoice must be the first attachment in the email. See the table for email addresses.

If you have not previously sent electronic invoices from your billing system, we recommend contacting your system provider to check if they support the Electronic Commerce Format (EHF) and can send EHF documents.

Only invoices and credit notes should be sent to our invoicing system. Other business documents, including reminders, should be sent directly to the appropriate recipient. If this is not possible, they can be sent to regnskap@hafslund.no or via postal mail. See the table for the address.